FAQs

I have forgotten my membership number, how can I get this?


You are able to obtain your membership number using one of the following methods:

SMSReceive your number via SMS. Enter your First name, last name, date of Birth and mobile number (the mobile number used must be listed on the membership), hit the "Send SMS" button and we will SMS your membership number.

Email- Send us an email listing 3 points of ID (full name, current address including postcode and date of birth), and ask request your membership number.

Phone - Call our Membership Service Centre on 1300 366 141 (Mon-Fri 8am-8pm & Sat 9am-5pm) and speak to a consultant.


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